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@kuldeep You are correct. If the Ethernet software is installed, wifi code doesn't work. You can still connect to wifi. But there is no data communication. This appears to be a hardware issue. The Dev Kit needs to be sent back for evaluation. Please Fill out our RMA form online and our customer service will contact you. Sorry for the inconvenience!

General information The most common symptoms of intermittent connection issues are shown below: D_CY shows a background decay signal is either much higher than normal, and/or C_CY is a flat line (doesn’t decay). Figure 1 Intermittent connection issue. Where is the failure occurring? The two most common places where intermittent issues occur are at the two ends of the Rx cable: the joint between the Rx cable and the Cart and the joint between the Rx cable and the EDA box (orange box). Now we need to identify which joint has the intermittent issue. Set up the MM2x2 in DAM mode. Collect DAM data while keeping the Cart stationary but tapping one joint. Collect another DAM data while tapping the other joint. Analyze the DAM data by plotting the “Monostatic_5” for all 12 Rx channels in Geosoft. The channels having intermittent issues will appear much noisier. If you have MatLab software, you can download the MatLab code to analyze the DAM data. Example plots are shown below. It is obvious that “ZA” channel has the intermittent issue in Figure 2 and “XB” channel is open in Figure 3 (very flat line, no noise at all). Click here to download the code: Attachment : Intermittent_noise_full.zip . If both DAM and IVS data have the same problematic channel(s), we are confident that the intermittent issues observed in IVS data are repeated in DAM data, and by tapping at that location, we are able to identify the intermittent joint. Figure 2 Intermittent "ZA" channel. Figure 3 Open "XB" channel. What to do next? Disconnect the problematic joint and clean the connectors on both sides thoroughly (using an acid brush and a can of compressed air). Reconnect and try the tapping method again. If the problem goes away (no more noisy channels), the intermittent issue is likely caused by dust. If cleaning doesn’t fix the problem, swap out the Rx cable and repeat the tapping method. If the problem goes away, it is likely caused by a bad Rx cable. If there is another set of EDA and Cart available, swap out the EDA and the Cart to identify the problematic part. If not, use the tapping location to identify the problematic part. Fill out the RMA form at . If it is the Cart, send in the whole system for inspection/repair. You can contact Geometrics for MM2x2 rental if you need to continue your work during the down time. If it is the EDA, we recommend sending in the EDA only. It will save your repair time since it is much faster to unpack/pack/ship the EDA than the whole system. You can contact Geometrics for EDA rental if you need to continue your work during the down time. Warning Please note that this tapping method should ONLY be tried when intermittent issues have been observed in IVS tests. It is NOT recommended to use it as a daily QC test because it does put extra stress on connectors and likely leads to a shortened connector lifetime if applied too often.

Standard Procedure on Registering SCS Software Here's our standard procedure on registering the SCS (Seismic Controller Software): The latest version of the SCS is 11.1.69, which is used for Windows Operating Systems up to and including W-10 64 bit computers. Within the zip file you will find instructions as well as the installation file. Note: Installing the WinPcap is mandatory! After installing, you will need to register. In order for us to issue the correct SCS registration we will need additional information. The preferred method is: 1. From the “Registration Window” select “Send Email or Save File to Disk”. 2. Fill out the report, to include serial number of seismograph. (type 0000 in sales No. field if not known) 3. Save the file to your computer. 4. Send an email with the file attached or embedded to: rrivera@geometrics.com and/or support@geometrics.com. We will then remit with a 40 character alphanumeric string that you can paste into the same “Registration Window.” Please understand that the SCS can be installed onto as many computers as you wish, yet each installation will generate its own unique user code and therefore need to be registered.

Standard Procedure on Registering SCS Software Here's our standard procedure on registering the SCS (Seismic Controller Software): The latest version of the SCS is 11.1.69, which is used for Windows Operating Systems up to and including W-10 64 bit computers. Within the zip file you will find instructions as well as the installation file. Note: Installing the WinPcap is mandatory! After installing, you will need to register. In order for us to issue the correct SCS registration we will need additional information. The preferred method is: 1. From the “Registration Window” select “Send Email or Save File to Disk”. 2. Fill out the report, to include serial number of seismograph. (type 0000 in sales No. field if not known) 3. Save the file to your computer. 4. Send an email with the file attached or embedded to: rrivera@geometrics.com and/or support@geometrics.com. We will then remit with a 40 character alphanumeric string that you can paste into the same “Registration Window.” Please understand that the SCS can be installed onto as many computers as you wish, yet each installation will generate its own unique user code and therefore need to be registered.