Website Privacy Policy

Geometrics, Inc.

Last Modified: November 1, 2026 

This Privacy Policy covers Geometrics’ policies on the collection, use, and disclosure of Personal Data/Personal Information/Personally Identifiable Information (as defined by applicable law and collectively referred to in this Privacy Policy as “Personal Data”) when visitors and customers (collectively “Users”) access the Geometrics website located at https://www.geometrics.com/ (“Site”).

Geometrics may be referred to alternatively as “Geometrics”, “company”, “we”, “our” or “us” in this Privacy Policy. We may also refer to an individual visiting our Site as a “User”, “you”, “your”, a “Site visitor”, or “customer”, or any variation of these terms.

By accepting Geometrics’ Privacy Policy, you are consenting to the collection, use and storage of the Personal Data based upon the disclosures contained within this Privacy Policy. You may withdraw your consent at any time by email at privacy@geometrics.com.

Geometrics is a California corporation with offices in the United States. Geometrics collects Personal Data and processes, transfers, and stores Personal Data primarily within the United States. If you are accessing this Site from outside of the United States, and if you decide to share Personal Data with us by, for example, filling out one of our online forms, you are acknowledging that your Personal Data will be stored, used and process in the United States as we describe in this Privacy Policy.

Section 8(A) below is intended to provide the Notice at Collection required under the California Consumer Privacy Act (“CCPA”), as amended. We align our Privacy Policy and Personal Data collection practices to comply with global data privacy standards such as CCPA and the European Union’s General Data Protection Regulation (or “GDPR”), and Section 9 is intended to inform our Users of their rights under GDPR.

While our corporate business operations are located solely in the United States, our customer base is on a global scale. As such, Users of this Site should recognize that our processing of your Personal Data may not meet the same standards or requirements that you may be entitled to under the laws of your own personal residence or country.

You may exercise any of your Personal Data privacy rights described below by contacting us at  privacy@geometrics.com.

Geometrics will review and evaluate its Personal Data processing practices on a regular basis, and will update this Privacy Policy no less than once annually as further described below in Section 7.

1. Personal Data Collected by Geometrics on the Site

  • Depending on how a Site visitor interacts with Geometrics, we may collect the following Personal Data and other identifying data as part of an individual data record:
    • Your name
    • email address
    • telephone number
    • company or organization
    • job title
    • mailing, billing, shipping, or business address
    • country or geographic region
    • product interests
    • business sector or industry
    • information contained in messages or inquiries using our online forms;
    • event-registration information
    • newsletter subscription preferences
    • employment-application information and uploaded application materials
    • support and repair information
    • product model and serial-number information
    • instrument manufacture, repair, shipping, export, and return information
    • forum account information
    • forum posts, private messages, attachments, and activity information
    • notes, communications, meeting information, and related business records stored in our customer relationship management (“CRM”) platform; and
    • technical information generated through use of the Site, including IP address, browser/device information, page activity, cookies, analytics identifiers, referral information, and similar usage information.

The exact information collected depends on the form, service, or interaction you choose to use. We share collected Personal Data with selected “service providers” (also referred to as “subprocessors”) under contract with us (including those listed below) to provide or perform certain functions on our Site.

  • Email & Contact Information. Users may optionally provide their email address and/or other contact information (e.g., name, company name, and job title) to Geometrics to contact us through this Site with questions about our products, services and software (collectively referred to as “Products”).
  • Site Contact Forms. We use the service provider, HubSpot, to provide the technology associated with our online forms. HubSpot’s privacy policy can be found here: https://legal.hubspot.com/privacy-policy. When a User completes and submits one of the online forms listed below, the User agrees that it is providing us with express consent to collect and process the User’s Personal Data and is acknowledging the Personal Data collection terms in this Privacy Policy prior to submitting the online form to Geometrics.. You may change your privacy choices and selections and withdraw your consent by either modifying your online privacy choices on the Site, or by sending us a privacy request here: privacy@geometrics.com. These online forms found on the Site include:
  • Site Forum. When a User chooses to join Geometrics’ online, public “Forum” (https://www.geometrics.com/community/ (used for Forum)), a User agrees to share certain Personal Data with Geometrics to become a “Member” enabling the User to contribute content to the Forum. Users may also optionally unsubscribe from Forum Membership at any time through the opt-out link contained at the bottom of the Forum page. Our Forum capabilities are hosted on a Word Press site managed by WPEngines, Inc. (see: https://wpengine.com/legal/privacy/).
  • Account Information. In using and accessing the Site in order to communicate with Geometrics, Geometrics may require its Users to provide account-based information, including customer name, address, phone number, email and payment processing information. This information is necessary to facilitate account services and related purchases through the Site. Account information may also be used to (i) provide you with information regarding our Products; (ii) communicate with you about material changes to our Privacy Policy or Product Terms and Conditions (which can be found here: https://www.geometrics.com/terms-and-conditions/); and/or (iii) help us maintain and improve the Products offered to our customers. We store your Personal Data contact information primarily in HubSpot (see applicable privacy terms above).
  • Log-File Information. Log file information is automatically reported by your browser each time you access a web page on our Site. Server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. Site and network logs may be used for security monitoring, troubleshooting, website operations, performance analysis, and improving the Site. We store our network/security/traffic information log files in Cloudflare (see: https://www.cloudflare.com/cookie-policy/) and our website/hosting logs in WPEngines, Inc. (see: https://wpengine.com/legal/privacy/).
  • Web Beacons. Pages of our Site and/or emails from Geometrics may contain web beacons. Also known as “tags”, “pixels” or “clear GIFs”, these are pieces of code or tiny electronic images, that are ordinarily not visible to Site visitors and email recipients and may be associated with cookies on the visitors’ browser or device. Geometrics uses technologies provided by third-party services, including HubSpot, for website analytics and engagement tracking. We use Cookiebot by Usercentrics to manage visitor consent preferences for applicable cookies and tracking technologies. The Usercentrics privacy policy is located here: https://www.cookiebot.com/us/privacy-policy/. We do not use tags, pixels, web beacons or clear GIFs for marketing or advertising purposes.
  • Cookies. Geometrics uses cookies to provide essential website functionality and improve the browsing experience. Where required by applicable law, nonessential cookies are used only after a visitor provides consent through our cookie-preference controls. In addition, by accepting Geometrics’ Privacy Policy upon visiting the Site, you are consenting to Geometrics’ use of cookies in connection with the Site itself. Please see our “Cookie Declaration” here:  http://www.geometrics.com/cookie-declaration.

Geometrics utilizes cookie technology to gather information on your use of the Site in order to serve Site visitors more effectively. Cookies are files with a small amount of data and are sent to your browser from a website and transferred to a User device. Site visitors can set their browser to remove or reject cookies; however, some Site features may not work properly without cookies. We use the service provider Cookiebot by Usercentrics (referenced above) as the technology behind our cookies. We do not use, nor permit any third parties to use, cookies for marketing, advertising or targeting purposes.

  • Network Security. We contract with Cloudflare as our network and security vendor, and Cloudflare processes Personal Data in accordance with its own privacy policy (see: https://www.cloudflare.com/privacypolicy/).

Service Provider Agreements. We enter into data processing addenda (“DPA”) with each of our service providers listed in this Privacy Policy. Those DPAs also include both security and confidentiality terms designed to safeguard Personal Data. Each service provider under contract with us agrees to process Personal Data only to provide Geometrics a service and for no other purpose, including preventing any use of Personal Data to train, fine-tune or improve the service provider or any third party’s artificial intelligence models, algorithms or other similar products or services. All our service providers agree to delete all disclosed Personal Data within a reasonable period of time following our written instructions.

Marketing and Advertising. Geometrics does not collect Personal Data for marketing purposes using Cookies, web beacons, tags, pixels or clear GIFs. In fact, we only collect Personal Data for marketing purposes from individuals who have specifically requested Product information (via email, the Site, online forms, or at trade shows). While we do have a social media presence on Facebook (@GeometricsInstruments), Instagram (@geometrics_instruments) and LinkedIn (https://www.linkedin.com/company/geometricsinstruments/), these are informational sites only, and we do not collect your Personal Data for any purposes by way of these social media sites, and the providers of these sites do not share your Personal Data with us when you visit our pages on their sites. You may contact each of the social media site providers directly if you wish to exercise your data privacy rights with respect to Personal Data these social media site providers collect about you.

You may exercise your opt-out rights to prevent and discontinue the processing your Personal Data by any of our service providers or subprocessors by making an opt-out request here: privacy@geometrics.com.

2. How We Use Personal Data Collected by Geometrics or Disclosed or Shared by Geometrics

Personal Data is collected on this Site to facilitate the support, marketing, sharing of general information about our Products based on your initial prior consent, and we also collect data and information (which may include Personal Data) for internal analysis relating to Product improvements and data security. As mentioned above in Section 1, Geometrics shares Personal Data with only those service providers, subprocessors, contractors and other third parties who are bound by contractual obligations to keep Personal Data confidential and to limit such use only for the purpose for which it is disclosed.

Lawful Basis for Processing. Geometrics collects, processes and uses Personal Data only on a lawful basis which includes any of the following:

  • Consent: a Site visitor or customer has clearly given consent for us to use their information for a specific purpose (like providing Product support here: https://www.geometrics.com/support/). 
  • Contract: the processing of Personal Data is necessary for a contract Geometrics has with a customer, or because the customer has asked us to take specific steps before entering into a contract.  An example of such a contract is a contract required to rent a Product (see: https://www.geometrics.com/rentals/).
  • Legal Obligation: the processing is necessary for Geometrics to comply with the law (like demonstrating compliance with applicable export control laws). 
  • Vital Interests: the processing is necessary to protect someone’s life responding to emergencies; or preventing or investigating crime. 
  • Legitimate Interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the person’s information which overrides those legitimate interests.

Geometrics generally relies on your consent as a User and a valid contract with our customers as our lawful bases for processing Personal Data.

Why We Collect Personal Data; Specific Purposes. Personal Data collected is processed to facilitate the operation of this Site, for the general purpose marketing of our Products on the Site, or as otherwise disclosed at the time of collection to:

Provide Our Products and Services. Personal Data is used to:

  • Provide, operate, support and improve the Products;
  • Process payments and complete transactions;
  • Update you and provide marketing communications about new Product features;
  • Sales and marketing outreach;
  • Employment application processing;
  • Respond to inquiries and provide customer support and feedback;
  • Detect, prevent, and investigate security incidents that compromise the availability, authenticity, integrity or confidentiality of stored or transmitted Personal Data;
  • Protect against malicious, deceptive, fraudulent or illegal activity directed at Geometrics;
  • Debug, identify and repair errors that impair existing intended Site functionality.
  • Analyze data to assess, understand and improve the Products and personalize User Site experiences, including creation of anonymized aggregated, statistical and benchmark data. Aggregated data may be used by Geometrics to evaluate Site performance, improve our Products and services, and better understand customer interests;
  • Enable functionality of the Products (e.g. like downloading software), or to authenticate a User (in the Forum), prevent fraud, and implement security measures; and
  • Undertake activities to verify or maintain the quality of a service like support or a Product that is developed or provided, and to improve, upgrade, or enhance any service or Product that is developed or provided by Geometrics.

Sharing with Service Providers. Geometrics has engaged with third party service providers to facilitate use of the Site and operate our business, including without limitation, database management hosting, information technology, email delivery, customer support, sales and marketing outreach, consent management, analytics, data security and compliance services necessary to market and provide the Products. See “Service Provider” information above in Section 1. For each service provider, Geometrics will have in place written contracts that describe the purpose of the service provided by the service provider related to the disclosure of Personal Data, and requires the service provider to keep both the Personal Data confidential and not use it for any purpose except for providing the Products or services pursuant to such contract.

AI Enabled Service Providers. We do not permit AI service providers to use Personal Data (or any other data submitted by a visitor) to train their AI or machine learning models.

Professional Advisors. We may share your Personal Data with our professional advisors such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Email Notifications – Notice & Consent. Geometrics utilizes third-party service providers, HubSpot and SparkPost , to enable electronic mail notifications to our customers and Users as well as to Site visitors who have agreed to receive our marketing and other electronic communications. By submitting a form and/or requesting information from us, you are consenting to receiving email messages relating to your use of this Site to the email address associated with your account or otherwise provided to Geometrics. You understand and agree that email messages sent to your email address may be generated using automated technology. Email communications are processed in accordance with HubSpot’s Privacy Policy (see: https://legal.hubspot.com/privacy-policy), and the SparkPost (now “Bird Email”) privacy policy (see: https://bird.com/legal/privacy).

You may opt-out and unsubscribe by clicking on the link at the bottom of each email. Your consent is not a condition of any purchase. You may also opt-out of any Geometrics communication based on your use and access to this Site, by sending us an email here: privacy@geometrics.com.

Analytics: Geometrics uses the following third party analytics services:

  • Google Analytics. Geometrics utilizes Google Analytics to access anonymized (nonpersonal) and/or pseudonymously identifiable Personal Data to help us understand how our Site and Products are used. Google Analytics is a web analytics tool that helps us understand how Users engage with our Site, so that we can review and improve our Site functionality, content and capabilities. Google Analytics provides a report to us with Site trends without identifying the Personal Data of individual Users. Please see Google’s Data Privacy and Security Policy. However, if you decide to withdraw your consent to such data collection, you may opt-out by installing Google Analytics Opt-out Browser Add-on.

Sales & Marketing. Personal Data is collected for the following sales and marketing purposes:

  • Hubspot. Geometrics uses HubSpot for website forms, contact management, marketing communications, and website engagement tracking. Information collected through HubSpot may also be processed in Geometrics' internal CRM and enterprise resource planning (“ERP”) systems for sales, customer support, order processing, and related business operations.
  • Prospective Leads Updates are data records also stored in HubSpot. Geometrics utilizes HubSpot and SparkPost to coordinate personalized marketing outreach efforts to current and prospective customers who have given us prior consent to send them Product related communications. Contact information such as name, email and addresses are shared with HubSpot for purposes of maintaining a customer and prospective customer database.

Payments Processing. Geometrics utilizes Elavon, Inc. as its payments processor, a PCI-DSS compliant third party payment processor, to ensure the security of your Personal Data when making a payment on the Site. Elavon’s Privacy Policy can be accessed here: https://www.elavon.com/privacy-policy.html. Geometrics itself does not store, access, use or process payment card data.

Google API Services. Geometrics’ use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements. This practice is in compliance with Google API Services User Data Policy, including the Limited Use requirements.

Compliance with Laws and Data Protection. Personal Data may be disclosed to serve our legitimate business interests including:

  • As required by law, such as to comply with a subpoena, respond to a court order, subpoena or a government request (such as a search warrant, or similar legal process) for which we will use commercially reasonable efforts to notify you about law enforcement or court ordered requests for Personal Data, unless otherwise prohibited by law.
  • If Geometrics is involved in a merger, acquisition, or sale of all or a portion of its assets, to transfer or assign your Personal Data to the successor entity as part of such merger, acquisition, sale, or other change of control.
  • To investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies.
  • To enforce our agreements and policies against a User, including for billing purposes.
  • To investigate and defend Geometrics against any third-party claims or allegations.
  • To third-party business partners at your direction, if you access or request contact from the third-party business partners through the Site; and
  • For any other purpose disclosed to you and with your consent.

3. Personal Data of Minors

Only persons ages 18 or older are authorized to create a Geometrics account or to submit a form on the Site. We do not knowingly collect Personal Data from anyone under the age of 18. If a parent or guardian becomes aware that his or her minor child (as defined by the applicable privacy rules or regulations pertaining to the minor child) has provided us with Personal Data without their consent, he or she should contact Geometrics at privacy@geometrics.com. We will delete such Personal Data from our files within a commercially reasonable time, but no later than required under the applicable law relating to the child’s state and/or country of residence.

4. Retention and Deletion of Personal Data; De-Identified Data

Unless erasure is otherwise requested under applicable law or as otherwise stated in this Privacy Policy, Geometrics will retain Personal Data as long as it is necessary for the purposes for which it was collected, including to provide the Products and services to our customers, to enable requested Product or company information (such as access to our Forum or to receive our newsletter) or to meet any other legal, contractual, regulatory, and business recordkeeping requirements.

Personal Data obtained from Site visitors will be maintained as long as it is necessary to provide requested communications and information-based Products and services or until a visitor exercises the right to opt-out of requested communications or information-based services.

Anonymized and pseudo-anonymized data will be retained as long as Geometrics determines such data is commercially necessary for its legitimate business interests. To the extent Geometrics de-identifies any Personal Data, Geometrics shall maintain and use such de-identified data without attempting to re-identify the data.

We have established data retention policies that requires us to delete Personal Data periodically where User consent has been withdrawn (by way of an opt-out), where a User has made an express request to delete Personal Data under Sections 8 or 9 below, or when Geometrics reasonably determines that Personal Data in its systems is stale and no longer in use. In an effort to minimize Personal Data processing, we will comply with best practices and applicable data privacy laws as guidance about our periodic data purging and deletion practices.

5. Geometrics’ Security Practices

Geometrics implements appropriate administrative, technical and physical security measures that comply with industry standards and applicable laws and regulations designed to protect Personal Data against unauthorized access, use, destruction or alteration. However, although we endeavor to provide reasonable security for Personal Data we process and maintain, no security system can ever be 100% secure.

All Personal Data accessed and processed from the Site is securely encrypted utilizing industry-standard encryption, and is stored in North America by our service providers, HubSpot and WP Engine. Please review WP Engine’s privacy policy  for more information on its privacy and security practices. See:  https://wpengine.com/legal/privacy/ and https://wpengine.com/legal/terms-of-service/.

6. Response To “Do Not Track” Signals

“Do Not Track” is a feature enabled on some browsers that sends a signal to request that a website disable its tracking or cross-website user tracking. Geometrics shall treat any user-enabled universal opt-out mechanisms such as Global Privacy Control, a browser plug-in or privacy setting, device setting, or other mechanism, that communicate or signal the consumer’s choice to opt-out of the sale or behavioral advertising related sharing of their Personal Data as a valid request submitted pursuant to California, Colorado, Connecticut or other U.S. state consumer privacy laws for that browser or device, or, if known, for the consumer.

7. Changes to This Privacy Policy

If we make material changes to our Privacy Policy, we will notify you by (i) changing the Effective Date at the top of the Privacy Policy, or (ii) sending an electronic notification to all active customer User account holders, or (iii) adding a banner/notification to the Site itself.

8. Supplemental U.S. State-Specific Notices – Notice of Collection

This supplemental notice sets forth the general disclosures and rights applicable to U.S. residents residing in U.S. states which have enacted consumer data privacy laws, including CCPA.

A. Notice at Collection.  Geometrics collects, uses and/or discloses Personal Data, and in the preceding 12 months has collected, used and/or disclosed, Personal Data as follows:

Category of Personal Data

Categories of Source

Purpose of Use

Categories of Recipients

Identifiers (Name, Alias, Email, IP Address)

User; Customers, Third Parties

Performing Services; Marketing Communications; Lead Generation

Service Providers (See list in Section 1 above); Analytics Partners (Google)

Commercial Information (Transaction history, services purchased)

User; Customers, Sales Tools

Processing payments; Sales Automation; Customer Support

Payment Processors (Elavon); Service Providers (See list in Section 1 above including HubSpot and SparkPost)

Professional or Employment-Related Information (Job title, Employer)

Employees (Paylocity); Third Parties (HubSpot)

Managing employee persona data, HR system of record and benefits; Evaluating employment applications.

Service Providers

Internet or Network Activity (Browsing history, interaction with Site)

Device; Cookies

Analytics; Debugging; Network Security

Analytics Providers (Cloudflare, Google)

Inferences (Drawn from any of the above)

Internal Analysis; Third-Party Tools

Creating consumer profiles

Marketing Partners; Analytics Providers (Google, HubSpot)

Geometrics does not retain a consumer’s Personal Data for longer than is reasonably necessary for each disclosed purpose.

Other Potential Disclosures: Personal Data may also be disclosed to serve our legitimate business interests as follows: (a) as required by law, such as to comply with a subpoena, or similar legal process, (b) as part of a merger, acquisition, bankruptcy or other transaction in which a third party assumes control of all or part of our business, (c) to investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies as required by law; (d) enforce our agreements with you, and/or (e) investigate and defend ourselves against any third-party claims or allegations.

B. Sale of Personal Data; Sharing of Personal Data; Right to Opt-Out

Geometrics does not and will not sell your Personal Data.

We also do not engage in any cross-context behavioral advertising and targeted advertising using Personal Data (or any other data).

Geometrics additionally does not use “automated decision making technologies” (as defined under CCPA) in connection with a User’s use of our Site, or with or in connection with any Personal Data we collect and process.

We further do not collect, nor should you as a User share, disclose or submit any Personal Data that is considered “sensitive personal information” under CCPA. Our Personal Data processing practices do not include collecting Personal Data for profiling purposes related to making significant decisions (as these categories are defined under applicable data protection laws).

Geometrics does not share Personal Data in connection with any personalized advertising related tracking technologies.

If applicable where Geometrics changes its current privacy practices and posts an update to this Privacy Policy, you will have the right to opt-out of the “sale” or “sharing” of your Personal Data with third parties who are not our service providers (as those terms are defined by applicable laws) and/or to opt out of cross-context behavioral advertising and targeted advertising by emailing us at privacy@geometrics.com.

If applicable, you can also submit a request to opt-out by emailing us at  with the subject line “Do Not Sell or Share.”

Finally, if your browser supports it, you can turn on the Global Privacy Control to automatically opt-out of the sale or sharing of your Personal Data.

C. Collection of Sensitive Information

As described in Section 8(B) above, Geometrics does not intentionally collect special-category or sensitive Personal Data, such as biometric identifiers, health information, or precise geolocation, and instructs customers not to upload such information. This definition will be interpreted to include any equivalent term under other privacy laws that come into force during the life of this Privacy Policy.

D. Consumer Rights. Consumers may contact Geometrics directly by sending an email to privacy@geometrics.com, to exercise the following consumer rights:

  • Request Geometrics Disclose At No Charge (“Right to Know”):
    • Specific pieces of Personal Data it has collected about you;
    • categories of Personal Data collected, used, and/or disclosed about you;
    • categories of sources from which Personal Data is collected;
    • business and/or commercial purposes for collecting and disclosing your Personal Data;
    • categories of third parties with whom your Personal Data has been disclosed/shared; and

Right to Know Requests can be submitted to Geometrics by email at privacy@geometrics.com.

  • Request Geometrics to Delete At No Charge (“Right to Delete”): Deletion Requests can be submitted to Geometrics by email at privacy@geometrics.com.
  • Request Geometrics Correct At No Charge (“Right to Correct”): Requests that Geometrics correct any inaccurate Personal Data collected by Geometrics can be submitted by mail to privacy@geometrics.com.

E. Verified Request Process

Geometrics will verify all consumer requests prior to taking any action in response to such request. For consumers that maintain an account with Geometrics, it may verify the identity of the consumer making the request by either matching information with the account information on file or through existing account authentication credentials.

Under applicable state law, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. Authorized agents must demonstrate they have written authorization from you to make requests on your behalf. Geometrics may additionally require the consumer to confirm their identity and verify the authorized agent’s permission before complying with any request.

F. Consumer Request Limitations

Please note that these rights are not absolute and in certain cases are subject to conditions or limitations as specified in the applicable state laws, including, but not limited to:

  • Geometrics is obligated to disclose/delete only upon a verifiable consumer request from the consumer or an authorized agent acting on behalf of consumer.
  • Consumers may only make a Personal Data request twice in a 12-month period.
  • Deletion is not required if it is necessary for Geometrics to maintain the Personal Data to fulfill applicable permissible purposes enumerated pursuant to applicable state consumer privacy laws.

Geometrics will confirm and respond to all requests within the timeframe required under applicable state law. In responding to any request to disclose/delete, Geometrics shall maintain a record of the requests as required under applicable state law.

G. Non-Discrimination Policy

You have the right not to receive discriminatory treatment for exercising any rights conferred by the CCPA. Geometrics shall not discriminate against a consumer for exercising any statutory consumer privacy rights, including, but not limited to, (a) denying goods or services, (b) charging different prices or rates (including discounts/penalties) that is not directly related to the value provided to Geometrics for the Personal Data, (c) suggesting consumer will receive a different rate/price or different level of quality of goods/services, or (d) providing a different level of quality of goods/ services.

Employees, applicants and independent contractors also have the right not to be retaliated against for the exercise of their CCPA rights.

H. Right to Appeal

If you are in a jurisdiction that recognizes your ability to appeal a decision made in connection with your attempt to assert a right under applicable U.S. Privacy Laws, you may file an appeal of our decision refusing your request to exercise your rights under this privacy notice. You may request an appeal of such decision by contacting us at privacy@geometrics.com.  Please provide the state that you are writing from, accompanied with documentation you may have regarding the matter you are appealing. Geometrics will respond to your appeal request within the timeframe required under the U.S. Privacy Laws applicable to your state of residence.

If we deny your appeal, you have the right to file a complaint with your state’s consumer or data protection authority pursuant to the applicable consumer complaint process for the applicable state agencies.

I. Your California Privacy Rights under California Civil Code Section 1798.83 & Business and Professions Code Section 22581

California law permits consumers to request and obtain from Geometrics once a year, free of charge, certain information about their Personally Identifiable Information (“PII”) (as defined by California law) disclosed to third parties for direct marketing purposes in the preceding calendar year (if any). If applicable, this information would include a list of the categories of PII that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.

In addition, a business subject to California Business and Professions Code Section 22581 must allow California residents under age 18 who are registered users of online Sites, services or applications to request and obtain removal of content or information they have publicly posted. Your request should include a detailed description of the specific content or information to be removed. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

J. Accessibility of This Policy.

K. Contact Us

If you have any questions regarding your Personal Data or about this Privacy Policy or our privacy practices, please contact us at: Geometrics, Inc., Attention: Privacy, 2190 Fortune Drive, San Jose, CA 95131 U.S.A or by email at: privacy@geometrics.com, or by calling us at +1 (408) 954-0522.

9. Applicable EU GDPR Notices

While Geometrics is primarily based in the United States, the company maintains unaffiliated, third-party sales representation in Europe and may direct our Products and Product communications to individuals located in the European Economic Area (“EEA”), United Kingdom (“UK”) and Switzerland. The following disclosures apply to our processing of personal data in connection with our Product-related operations with European individuals (“EU Users”).   

We transfer Personal Data to the U.S. using European Commission-approved Standard Contractual Clauses (see: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en).

Data Processor. Geometrics is the processor of all Personal Data, input by a customer or its Users, in connection with a customer’s use of the Site for Product support and/or connection with its Products, including Product or return rental requests. In this case, we are processing Personal Data as instructed by our customers or Users in accordance with applicable data privacy laws.

Data Controller. The Personal Data that incorporates business contact information shared by (a) Site visitors in general, and by (b) customers or Users for purposes of establishing a commercial account with Geometrics (including interacting with our online Forum) or when completing an online form (for general contact inquiries, for example), is controlled by Geometrics. In this case, we determine the purpose of the processing of your Personal Data in accordance with applicable data privacy laws. In these instances where we are a controller, you may still exercise your opt-out rights as a data subject as described below.

For applicable EU Users, we will only collect and process Personal Data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and “legitimate interests.” Where we rely on your consent to process Personal Data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your Personal Data, please submit a request through email at privacy@geometrics.com, or by calling us at +1 (408) 954-0522.

You also have the right to lodge a complaint to your local data protection authority. If you are based in the European Union, information about how to contact your local data protection authority is available here. If you are based in the UK or Switzerland, your local data protection authorities are the UK Information Commissioner’s Office (https://ico.org.uk/global/contact-us/) and the Swiss Federal Data Protection and Information Commissioner (https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html).

In some cases, our ability to uphold these rights for you may depend upon our obligations to process Personal Data for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the Product or services you have requested. Where this is the case, we will inform you of specific details in response to your request.

In accordance with applicable privacy law, you have the following rights in respect of your Personal Data that we hold:

  • Right of access. You have the right to obtain:
    • confirmation of whether, and where, we are processing your Personal Data;
    • information about the categories of Personal Data we are processing, the purposes for which we process your Personal Data and information as to how we determine applicable retention periods;
    • information about the categories of recipients with whom we may share your Personal Data; and
    • a copy of the Personal Data we hold about you.
  • Right of portability. You have the right, in certain circumstances, to receive a copy of the Personal Data you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your Personal Data to another person.
  • Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete Personal Data we hold about you without undue delay.
  • Right to erasure. You have the right, in some circumstances, to require us to erase your Personal Data without undue delay if the continued processing of that Personal Data is not justified.
  • Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your Personal Data if the continued processing of the Personal Data in this way is not justified, such as where the accuracy of the Personal Data is contested by you.
  • Right to withdraw consent. There are certain circumstances where we require your consent to process your Personal Data. In these instances, and if you have provided consent, you have the right to withdraw your consent. If you withdraw your consent, this will not affect the lawfulness of our use of your Personal Data before your withdrawal. Requests under this Section can be made by emailing us at privacy@geometrics.com. We will respond in the timeframes required under applicable law. For all requests made pursuant to this section, Geometrics will (a) respond as required under applicable law, (b) provide a copy of any requested Personal Data in a structured, commonly used and machine-readable format, and/or (c) transmit such Personal Data to another service provider without restriction in accordance with applicable law.

Geometrics does not engage in automated decision-making that produces legal or similarly significant effects on individuals (see: GDPR Article 22). We collect only the Personal Data necessary for these purposes and retain it in line with this Privacy Policy. You can exercise your opt-out or objection rights to certain processing activities as described in this Privacy Policy.

10. Contact Us

If you have any additional questions about our privacy practices or this Privacy Policy, please contact Geometrics as follows:

By Mail: Geometrics, Inc., Attention: Privacy, 2190 Fortune Drive, San Jose, CA 95131 U.S.A.

By Email: privacy@geometrics.com

By Phone: +1 (408) 954-0522

Privacy Policy Revision History