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Survey Manager 3.5.1433 and earlier versions may exit unexpectedly after the user has selected "Export GDB" to export magnetometer survey data to a Montaj-compatible database.["Export GDB" is enabled and visible only on systems with a licensed installation of Montaj]. Survey Manager may exit without notice or it may show some information about the failure, including steps to open a Service request with Seequent. On systems with Montaj 2025.1 or earlier, this issue may be fixed by updating Montaj to the most recent version (2025.2 at the time of this post) and verifying that Survey Manager is at its most recent version (3.5.1433 at the time of this post).

I have attached the instructions that are sent with a new order acknowledgment. (Installation and Transfer) The license is assigned to a specific Registration ID once fully purchased. This ID can be assigned to a person (we like to know for our own records) if possible but not required and can be transferred to other PC’s as needed. The ID works like a softkey dongle. The software can be active on only one machine at a time. I attached a simplified “Steps with windows_SI Transfer procedure that shows how the software can be moved. The PC must connected to the internet to affect the first part of the transfer (which removes the ID from the PC, making available for the next). Then to place the Reg ID on the next computer is just following the original registration process. Do not lose the ID. Make sure that the ID has been removed before a disc is reimaged or an employee leaves with the PC. If for some reason the Reg ID has to be reset, (computer dies before the ID can be removed) I will require a statement and an end user then for my records. I am available to discuss if needed at the number below 0700-1500 PST. Best, RandL P RiveraCustomer Service Repair Supervisor+1 (408) 428-4254 (direct)+1 (408) 954-0522 (office)support@geometrics.com Attachment : SeisImager_LicenseTransfer_Instructions_v1.2.pdf Attachment : Steps with windows_SI Transfer.pdf Attachment : SeisImager_Installation_Instructions_v7.6.pdf

@kuldeep You are correct. If the Ethernet software is installed, wifi code doesn't work. You can still connect to wifi. But there is no data communication. This appears to be a hardware issue. The Dev Kit needs to be sent back for evaluation. Please fill out our RMA form online and our customer Service will contact you. Sorry for the inconvenience!

Attachment : Bulletin_Good Practice-Charging the Atom.V1.pdf This bulletin is written to inform those customers who purchased the ATOM 1C and 3C seismographs (“Atoms”), to allow for out gassing and temperature cooling when charging the batteries. Background: Geometrics has noted that some users use fitted cases for their Atoms to allow for safe shipping and handling between deployments. If the Atoms are fitted with charging cables and are being charged while inside the fitted cases, under certain circumstances, the fitted cases may not allow for sufficient air circulation and could lead to excessive temperatures inside the Atom unit. These excessive temperatures can exceed the battery manufacturers suggested safe charging temperature, resulting in some instances in out-gassing of hydrogen during the charging process. Recommendation: Geometrics recommends that users remove their Atom unit(s) from any enclosed/insulated boxes (including fitted cases) prior to charging. Each Atom unit requires adequate surface to air access for heat dissipation. We also recommend that users do not leave the Atom unit on charge for long periods of time. Geometrics recommends that a typical maximum charge time should not exceed 12-15 hours. Precautionary Steps: In addition to using good practice charging as we have described in this Bulletin, Geometrics will provide users a procedure for installing a GORE® Protective Vent to allow for the release of pressure and gas from inside the fitted case housing should such pressure and gas accumulate. These vents can be installed at local Service centers or at Geometrics factory. Please contact our Geometrics Support organization at for additional information.

The MagArrow uses a 3 cell Lithium Polymer battery to power the MagArrow during surveys. The two main requirements for the battery are that it must fit into the battery compartment, and it must be nonmagnetic. Non-Magnetic Batteries: Some types of Lithium Polymer batteries are extremely magnetic. This is because the cell-to-cell connections are made with nickel strips (nickel is extremely magnetic). This makes them unsuitable for use in the MagArrow since they will interfere with the background magnetic field that is being measured. Whether or not the batteries are magnetic is not something that appears on the data sheet, so it is important to choose batteries of a particular construction form factor that in practice has been shown to have a very low magnetic signature. Examples of this battery type will be shown below. There are many brand names for this battery type, and the brand names seems to change frequently. Evaluating the Magnetic Properties of a Battery: Batteries should be measured for magnetic signature before using them. This is especially true when trying a new battery brand just to be sure the battery is not going to affect the survey data. To perform this test you will need to start a survey with a stationary MagArrow pointing north-south on a nonmagnetic platform (wooden sawhorses, cardboard box, etc). Hold the battery to be tested immediately over the battery compartment and rotate it in all orientations. Download the data and look for variations in the magnetic field that correlate with the battery rotation. There shouldn't be any correlation above 1 nT peak to peak. Make sure the operator is nonmagnetic when doing this test (shoes, belts, watches, cell phones, keys, etc. can all corrupt the results). Battery Size and Shape: The correct batteries are rectangular in shape and measure roughly 105x34x24mm. They are made from 3 flat cells stacked up measuring 11.1 volts nominal. They should be between 1800 and 2200 mAh (milliamp-hour). Higher capacity batteries will not physically fit in the battery compartment. Lower capacity batteries will work, but with a reduced run time. One 1800 mAh battery will run the MagArrow for about two hours. The MagArrow power connector is XT-60 so the battery must match. There are other power connector types, but XT-60 is commonly used. The 4-pin balance port connector is a JST-XH4 connector (though this is standard on most batteries). Where to Find Batteries: If you are in an area that doesn't have strict controls on shipping Lithium Polymer batteries, then Amazon.com is a good source. Another good source is hobby stores, or anyplace that sells radio-controlled toy cars, boats, or airplanes. This is typically where this style of battery is used the most. What do the Battery Specifications Mean? 3S: This means it is a stack of three Li-Po cells Voltage: A fully charged 3 cell Li-Po battery measures 12.6 volts. A depleted battery will measure 9.6 volts. Thus, the voltage for this battery is typically labeled as 11.1 volt (the average of 12.6 and 9.6 volts. 35C (or any other "C" value): This is a rating on how much current can be safely drawn from the battery. To get the value in amps, take the milliamp-hour rating and divide by 1000 (to get amp-hours), and then multiply by the "C" value. For a 2200 mAh battery with a 35C rating multiply the 2.2 amp-hour capacity (2200 mAh / 1000) times the C value of 35, which gives a maximum discharge current of 77 amps. The MagArrow draws about 0.6 amps, so any C value is fine - even if is down to 0.5. Battery Chargers: Most battery chargers being sold now are universal chargers which support a variety of rechargeable battery chemistries and output connectors. They come in many sizes and shapes, but most of them operate identically because the internal circuitry is the same. Most chargers will charge at a much faster rate than the MagArrow discharges them, so you technically only need two batteries in the field. A nice feature to look for is the ability to power the charger off 12V as well as with AC power. This will allow charging in the field off a car battery. Be sure to charge in batteries in "Balanced Charge" mode using the battery balance JST-XH connector. This allows more charge current into cells that are more deeply discharged than the others and ensures that the battery gets all three cells completely charged. Battery Safety: Lithium Polymer batteries are small and light but store a tremendous amount of energy inside. This is good for running equipment for long periods of time between charges, but it also means that if something goes wrong and it releases all its energy at once it can be a serious fire hazard. Never charge a lithium battery unattended, charge only in a fireproof location. Batteries that are swollen or damaged should not be used. Dispose of these per local regulations. Be sure to follow all regulations for shipping or hand carrying Li-Po batteries. This may include packaging and labeling requirements, limiting the number of batteries, and discharging the batteries to 30% capacity before shipping. Do not discharge the battery below 9.6 volts (3.2 volts per cell). This damages the battery and could result in destructive decomposition and fire. If a battery that is discharged below a safe level is placed on the battery charger it will refuse to charge it. Batteries that are discharged below 9.6V should be removed from Service and disposed of according to local regulations. To download a copy of this document as a PDF, click here. Some example batteries are shown below:

The MagEx uses a 3 cell Lithium Polymer battery to power the MagEx during surveys. The two main requirements for the battery are that it must fit into the battery compartment, and it must be nonmagnetic. Non-Magnetic Batteries: Some types of Lithium Polymer batteries are extremely magnetic. This is because the cell-to-cell connections are made with nickel strips (nickel is extremely magnetic). This makes them unsuitable for use in the MagEx since they will interfere with the background magnetic field that is being measured. Whether or not the batteries are magnetic is not something that appears on the data sheet, so it is important to choose batteries of a particular construction form factor that in practice has been shown to have a very low magnetic signature. Examples of this battery type will be shown below. There are many brand names for this battery type, and the brand names seems to change frequently. Evaluating the Magnetic Properties of a Battery: Batteries should be measured for magnetic signature before using them. This is especially true when trying a new battery brand just to be sure the battery is not going to affect the survey data. To perform this test you will need to start a survey with a stationary MagEx pointing north-south on a nonmagnetic platform (wooden sawhorses, cardboard box, etc). Hold the battery to be tested immediately over the battery compartment and rotate it in all orientations. Download the data and look for variations in the magnetic field that correlate with the battery rotation. There shouldn't be any correlation above 1 nT peak to peak. Make sure the operator is nonmagnetic when doing this test (shoes, belts, watches, cell phones, keys, etc. can all corrupt the results). Battery Size and Shape: The correct batteries are rectangular in shape and measure roughly 105x34x24mm. They are made from 3 flat cells stacked up measuring 11.1 volts nominal. They should be between 1800 and 6000 mAh (milliamp-hour). Higher capacity batteries will not physically fit in the battery compartment. Lower capacity batteries will work, but with a reduced run time. One 1800 mAh battery will run the MagEx for about two hours. The MagEx power connector is XT-60 so the battery must match. There are other power connector types, but XT-60 is commonly used. The 4-pin balance port connector is a JST-XH4 connector (though this is standard on most batteries). Where to Find Batteries: If you are in an area that doesn't have strict controls on shipping Lithium Polymer batteries, then Amazon.com is a good source. Another good source is hobby stores, or anyplace that sells radio-controlled toy cars, boats, or airplanes. This is typically where this style of battery is used the most. What do the Battery Specifications Mean? 3S: This means it is a stack of three Li-Po cells Voltage: A fully charged 3 cell Li-Po battery measures 12.6 volts. A depleted battery will measure 9.6 volts. Thus, the voltage for this battery is typically labeled as 11.1 volt (the average of 12.6 and 9.6 volts. 35C (or any other "C" value): This is a rating on how much current can be safely drawn from the battery. To get the value in amps, take the milliamp-hour rating and divide by 1000 (to get amp-hours), and then multiply by the "C" value. For a 2200 mAh battery with a 35C rating multiply the 2.2 amp-hour capacity (2200 mAh / 1000) times the C value of 35, which gives a maximum discharge current of 77 amps. The MagEx draws about 0.6 amps, so any C value is fine - even if is down to 0.5. Battery Chargers: Most battery chargers being sold now are universal chargers which support a variety of rechargeable battery chemistries and output connectors. They come in many sizes and shapes, but most of them operate identically because the internal circuitry is the same. Most chargers will charge at a much faster rate than the MagEx discharges them, so you technically only need two batteries in the field. A nice feature to look for is the ability to power the charger off 12V as well as with AC power. This will allow charging in the field off a car battery. Be sure to charge in batteries in "Balanced Charge" mode using the battery balance JST-XH connector. This allows more charge current into cells that are more deeply discharged than the others and ensures that the battery gets all three cells completely charged. Battery Safety: Lithium Polymer batteries are small and light but store a tremendous amount of energy inside. This is good for running equipment for long periods of time between charges, but it also means that if something goes wrong and it releases all its energy at once it can be a serious fire hazard. Never charge a lithium battery unattended, charge only in a fireproof location. Batteries that are swollen or damaged should not be used. Dispose of these per local regulations. Be sure to follow all regulations for shipping or hand carrying Li-Po batteries. This may include packaging and labeling requirements, limiting the number of batteries, and discharging the batteries to 30% capacity before shipping. Do not discharge the battery below 9.6 volts (3.2 volts per cell). This damages the battery and could result in destructive decomposition and fire. If a battery that is discharged below a safe level is placed on the battery charger it will refuse to charge it. Batteries that are discharged below 9.6V should be removed from Service and disposed of according to local regulations. Some example batteries are shown below: