Welcome to the Geometrics Support Page. Here you will find our RMA form for repairs and materials returns, our FAQs, and our general support contact form.

Troubleshooting and Theory FAQ

Return Material Authorization

Geometrics requires a Return Material Authorization / Case # included with your shipment back to our office in San Jose, California, USA. You can acquire an RMA / CASE# by going to our RMA Generator Webpage

You will then receive an email reply with the RMA/CASE# and shipping instructions. You must have the serial number of the instrument to complete the request.

You will be redirected here after a successful RMA request.

Support Contact Form

Use the form below to get in touch with us for all non-RMA support issues.
Visit our Community Forum to find answers to your questions by either searching existing threads, or by creating a new thread. The answer may already exist, or other members and pro-users may be able to provide the answer more quickly.