Support

An OYO Company

Geophysical Instruments

Resources

Welcome to the tech support portion of our web site. We are anxious to help you with any questions or problems that you might have with Geometrics instrumentation and their applications

By Phone:
     
408-954-0522 (George Tait or Don Pierce)

By Fax: 
        
408-954-0902

By EMAIL:  
       
support@mail.geometrics.com

By Application:
      
General:      sales@mail.geometrics.com
       Magnetics:    Jeff Johnston, Ross Johnson
       SeismIc:      Craig Lippus, Deb Underwood
       GeoElectrical:  Doug Groom, Jeff Johnston

By Territory:
      
Europe:        Chris Leech
      China:         Laurel Industrial
      Rest of World:   See our list of representatives

Frequently Asked Questions (FAQ) on technical and troubleshooting issues for each product:

Seismographs:

Magnetometers:

GeoElectric Instruments:

General:

SmartSeis/StrataView
StrataVisor NZ/Geode
StrataVisor NX
Data Format Issues
Applications Software
Manuals and Latest S/W

CM-221 Service Bulletin Degaussing
G-836/846
G-856
G-858
G-880/881
Manuals & Latest S/W

OhmMapper
Manuals and Latest Software

Imagem Installation Instructions

Repair Procedures and rates

Returning equipment from an
international destination.

ES-1A
ES-125
ES-1200
ES-2415
ES-2420
ES-122
5

G-816/26
G-801, 803, 804 and 806

Date Problem Workaround

 

 Trimble Pro XR-XRS GPS units with G-858 or OhmMapper Logging Consoles.